Sent items not showing in outlook. Outlook stores your messages in the Sent Items folder.


  •  Sent items not showing in outlook. The Sent Items folder is logged in. When switching to Classic Outlook, the emails show… Nov 11, 2024 · Are you frustrated with the “Outlook not showing sent items” problem? Read this article to find the 5 best solutions to fix the problem. Expert tips for Outlook troubleshooting! Aug 22, 2025 · If you open the account settings it should show server settings, if not & the account was set up automatically by choosing outlook option in the email client then most likely it’s set up a imap. Emails sent to wrong account if profile has many accounts - Exchange Aug 17, 2025 · In this blog post, I will show you how to save sent emails in shared mailbox sent items folder. To follow along with the steps in this video, you'll need to have admin permissions. I have added another account to my Outlook so that now I have both my university email and my work email on there. Oct 21, 2024 · My sent emails are not showing up in my sent items mailbox. Jul 25, 2023 · Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook. Jul 19, 2022 · If the Sent Items Folder is missing or not showing in Outlook, then this post will show you how to restore or get it back. Under the "When starting Microsoft Outlook, use this profile" section, select the new profile you created. 1, it has no problem showing BCC recipients of a sent message sync'd with the Sent folder of the IMAP mail server. After fixing the sync speed I lost the sent items emails. I've converted a few individual Mailboxes to Shared ones and given full access to a few people (2-3 in each case). This only appears to be happening in the old Outlook Client. When he send mails from outlook 2016(IMAP) those sent mails are not shown in OWA/mobile phones. Recover all your emails, attachments & folders safely — trusted by millions worldwide. I am using the Classic Outlook version. ” Another May 29, 2025 · The "Sent Items" folder does not show up on the side folders with "drafts" "deleted items" "inbox" We were reorganizing folders and it disappeared (it is not in another folder or in the deleted items). Microsoft Outlook Outgoing emails are returned to you to allow you to check which messages were sent successfully. Feb 5, 2025 · If you can see a meeting invite in your "Sent Items" but not on your calendar in Outlook, it might be due to a few potential issues. Jun 26, 2025 · Recently I noticed that my sent emails from a browser don't show up but they show up on iPhone app. Allow the application time to synchronize with the server to ensure all folders, including Sent Items, display correctly. Jun 26, 2024 · Sent items not showing in Outlook? Wondering how to get back the sent mails? Read this article carefully to find a solution. Have you tested whether sending email via outlook. When the user is sending an email, it does not immediately show up in their "sent" mailbox. We have… Jun 25, 2025 · In Microsoft Outlook, you forward an email message, and find that the message is not saved in your Sent Items folder. You can check this blog for more details about this issue: Setting the Sent Items folder for IMAP accounts in Outlook 2013 or Outlook 2016. Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Enable Saving Sent Items For POP/IMAP mailbox please refer to the Knowledge Base article Outlook 2013/2016/2019 IMAP: Mail Is Not Populating . truerandom emails missing from sent items in Outlook app, it's running on Terminal Servers. New sent emails, are now being saved, but old emails are still not showing up. However, I am unable to see my 'sent' emails from my work account so I cannot… By default, Outlook saves a copy of every message you send in the Sent Items folder. I have very important emails and all of the sudden, not a single email is visible. I am using office 365. GuideRealm is the home of technology- Mar 23, 2018 · When organizing your "Sent" items in outlook into sub-folders, you'll need to change a setting to sort the folder by who they are "To", not "From". However, you may sometimes find that the Sent Items folder is missing in Outlook. After scheduling, the email completely disappeared — it’s not in my Drafts, Sent folder, Outbox, or even Deleted Items. Fix missing Sent Items and repair hidden or corrupt PST files with Remo Outlook PST Repair Software. Not a single email is visible in the sent items. Navigate to File Mar 12, 2022 · Why is it that when I scroll through my sent items (sorted in chronological order by sent date), I cannot find a specific email I know I sent, but when I search by the first person on the "To:" list of recipients, I can find it? Here is a screenshot showing sent emails, sorted by sent date: Jun 16, 2025 · I am once again trying to move to new outlook in conjunction with a Windows 11 reinstall, but I noticed that when I set it up, many sent emails that are present in old outlook and on the Xfinity web email are missing from the corresponding Sent Items mailbox. Tried to use the web version or phone as well, works sporadically, but the desktop version is not working at all. Dec 23, 2020 · Hi all, One of our user is facing issue with sent items. Jun 25, 2025 · Fixes an issue that email messages that are sent by using Microsoft Outlook 2007 or later versions aren't saved to the Sent Items folder. Apr 11, 2024 · Learn how to fix sent items folder missing in outlook in this video. Aug 12, 2024 · I don’t know why Outlook treats messages differently depending on whether the desktop or web app was used, but I’m here to help you fix it! So, how do you get all sent emails to show up in the “Sent Items” folder of your shared mailbox? Follow the steps below: 1. Sep 12, 2024 · After reading your post, I understand that the Sent Items folder in New Outlook doesn't show mails which was sent from your Outlook mobile app. However, sent e-mails only appear in the sent items section of your mailbox. Are your emails missing and can't be found in the Sent Items folder in Outlook? This is a common issue that occurs occasionally for Outlook users. It is a bit of a tedious process if I want the email to appear in my sent items mailbox. Mar 17, 2022 · Thanks, the issue arose due to trying to speed up synchronizing all folders in Outlook with gmail, which was extremely slow, even with a 500Mb/500Mb internet connection. It's a gmail alias that is linked to my website (created with Wix). Mar 28, 2025 · Since the emails is showing the other recipient could you double check if you are viewing email in the Inbox folder not the sent Items folder or draft folder? could you also switch to the single view mode to check if the from column will be displayed? in the outlook application go to View tab>>Change view >> Select single. Feb 25, 2021 · Recipient display name removed and not showing in sent folder Hi, this unwanted behaviour started about a week or more ago in Outlook. Feb 16, 2025 · Having issues with emails not appearing in the sent items for both a Gmail and Exchange account. When I send an email from one of these, the message does not show up in the 'sent' folder rather in my own account in the 'outbox' folder. Outlook 365 I use 3 emails under Outlook, Hotmail and let’s call in an “office email” that use MS exchange and Gmail. Microsoft support pages state: "If you want to allow everyone to see the Sent email, in the admin center, edit the shared mailbox settings. microsoft. However, many users have found that this Sent Items folder has gone missing in their Outlook when they try to find some email or attachment in the sent folder. Microsoft does not guarantee the accuracy of this information. This problem arose suddenly without any changes made to the setup. If the issue persists, please try to repair you Outlook as the following article shows: Jun 2, 2022 · Outlook is a free and secure email application provided by Microsoft and widely used across the globe. Visit admin. Open Outlook and Sync: Start Outlook with the new profile. Oct 10, 2025 · Discover 5 proven tips to fix Outlook Sent Items missing in 2025! Boost your email productivity with our easy-to-follow solutions for a seamless experience. If the “Save copies of messages in Sent Items folder” option is unchecked, then your sent emails won’t be saved in the Sent Items folder. May 6, 2025 · Sent Items Not Showing in Outlook? 4 Fixes to See Them Again Microsoft Outlook is a robust email client that serves millions of users worldwide for personal and business communication. This occurs either immediately or after a set, consistent time period. But when he send mails from OWA, those mails are shown both in OWA and outlook. One of the most frustrating problems is when sent items do not appear in the "Sent Items Jul 31, 2025 · Are your sent items not showing in Outlook? Learn the reasons behind and explore effective manual solutions to resolve the issue. Aug 1, 2023 · However, a couple of days ago, I’ve noticed the “Sent Items” folder has disappeared from Outlook on my PC. Jun 27, 2024 · Tired of missing sent items in Outlook? Find easy and reliable solutions to fix missing sent items in Outlook. Sent messages… May 19, 2023 · FWIW, the old desktop Outlook (perpetual license so I think the desktop Outlook included in Office 2016) running on Win8. e. Jan 14, 2024 · There can be various reasons why sent emails are not displayed in Outlook. Such situations usually arise when there’s a problem with the Outlook profile or the data file, such as PST that stores the mail items. Fortunat May 27, 2025 · Sent and Draft email messages are no longer showing up within in conversations in my inbox. The messages were delivered, it's just the copy from sent items that's missing. It also makes it easier to Remember the email If necessary. Jul 11, 2025 · Unable to find your sent emails or sent items folder in Outlook? Wondering how to get back the sent mails? One of the main reasons why you are unable to find the sent mails in the sent items folder is due to Outlook profile corruption. Oct 4, 2023 · If you sent items are not showing in Outlook, then the Save Copies of Messages settings might be disabled. Jul 29, 2024 · Occasionally sent items will stop appearing in the Sent Items folder. Mar 13, 2023 · Hi, My sent items emails are not showing in the Web application of Outlook. Messages sent from a shared mailbox aren't Aug 5, 2020 · Then restart Outlook and test again. So with W11 and Office 365 i. I have made no changes to my computer, account settings etc. It is often because your mail has not yet been sent Sent mails are not displayed in Outlook: How to solve the problem When you send an email in Outlook, it is normally displayed in the “Sent items” folder. It also appears that my emails are not… Mar 2, 2025 · If the sent items folder is not showing in classic Outlook kindly follow these steps Go to File > Options > Mail > Under the Save messages section, make sure the Save copies of messages in the Sent Items folder option is checked. Jul 7, 2023 · Provides a workaround for an issue in which email messages that you send on behalf of another user from a shared mailbox in Outlook aren't saved to the Sent Items folder of the shared mailbox. If I use Web Outlook (OWA) I can see the items in the sent items folder, including current items that have just been sent. Mar 11, 2024 · Here I can see all my sent mails showing in the sent items folder !!! only for gmail. Once here, you will want to launch Microsoft Admin, which can be found in the application launcher of Outlook or, indeed, any Microsoft application. But the recipients did receive the emails. I have not changed anything. From here, you will want to look to the left of the After you send an email message, you might want to find that email and resend it or forward it to someone else. Select Edit May 22, 2024 · Messages sent from a shared mailbox aren't saved to the Sent Items folder - Exchange Provides a workaround for an issue in which email messages that you send on behalf of another user from a shared mailbox in Outlook aren't saved to the Sent Items folder of the shared mailbox. It appears as a second mailbox in users' Outlook and you can check incoming mail from there. If it isn't, you can select it from the list or choose to "Store sent items in this computer's Sent Items folder. However, you can change this by going to File > Options > Mail and unchecking the “Save copies of messages in the Sent Items folder” option. Mar 18, 2025 · When you send an email in Outlook, it is moved to the Sent Items folder after successful delivery to the recipient. I have logged into my gmail account and they are there. It is just not showing in the inbox/sent items. How can I prevent this? Jul 8, 2024 · In my past experience when using the stand-alone version of Outlook, using rules to forward emails to another user the email forwarded would show up in my Sent Items. Those I have created under the "office account are Yes. Apr 20, 2022 · When using the "send later" feature in Outlook 365 (the online version) to schedule messages, the messages do not show up in the Sent folder after being sent. After looking at a few examples I found that the missing messages were located One common reason why sent items may not be showing up in Outlook is because of a setting in your account options. Happens to different addresses Oct 23, 2025 · Is Outlook not showing sent items? Learn why emails vanish and follow fixes to recover them fast. If I send the same file as attachment, it works perfectly. Here are some steps you can take to try and resolve the issue: If you’re using Microsoft Outlook and your sent emails aren’t showing up in your Sent Items folder, you’re not alone. As someone who has experienced this issue before, I understand how important it is to find a solution. Outlook stores your messages in the Sent Items folder. I have tried the… May 23, 2025 · Sent emails are not showing up in the sent folder; instead show up in the inbox if sent from the desktop app. https Oct 21, 2024 · My sent emails are not showing up in my sent items mailbox. Apr 22, 2023 · Provides a workaround for an issue in which email messages that you send on behalf of another user from a shared mailbox in Outlook aren't saved to the Sent Items folder of the shared mailbox. The email is using Sensitivity Labels that were created in MS Purview and applied from Outlook. Aug 2, 2024 · Learn six methods to solve the issue of missing sent emails in Outlook for Windows. Any idea why? In this video tutorial, we will learn how to see Missing Sent Items Folder Outlook and fix problems if sent folder not showing in outlook. However, this is impossible if your emails aren't in the Outlook app on your Windows 10 or 11 computer. The messages are missing from both the Outlook client and OWA so it's not an issue of caching. This prevents other users using the shared mailbox from being notified… Mar 15, 2017 · When I look at my Sent Items folder, I only see my name instead of the name of the person I have sent the message to. Sep 18, 2025 · The same stands for emails shared from iPhone Mobile App, which appear only sent in the mobile-app and web outlook, however, they are not shown in sent items in the MacBook default mail app. Check your settings, storage space, AutoArchive, and profile options to restore your sent items. Sep 23, 2025 · Are your sent emails missing in Outlook? Discover easy and effective solutions to fix the "Sent Items Not Showing" issue. Why Are Sent Emails Not Showing In Outlook? Are you struggling to see your sent emails in Outlook? This video will guide you through the common reasons why this issue occurs and provide step-by Emails not showing up in sent items (Outlook 365) I have a end user with a strange issue. In order to enable it Dec 4, 2022 · How to Fix Sent Items Not Showing in Outlook? If multiple email accounts are set up on your Outlook, you have to search for the sent mail under the correct email section, as each has a separate Sent Items folder. I’ve checked my Outlook options: Launch the Outlook mailbox to begin and hit on "File". The "Save copies of items in Sent folder" is checked (as is recommended in other posts I've found). However, like any software, users may occasionally encounter issues. To fix this, simply go to File > Options > Mail and check the box next to “Save copies of messages in Sent Items folder. Happens to different addresses. It also shares an OST to PST converter tool that can help recover deleted or missing emails and other items Jun 16, 2023 · I manage two shared email accounts. With each and every email, I have to physically go to >options >save sent items to and then select where i want the sent item to appear BEFORE I send the email to the recipient. I have created folders under Hotmail, and they seem to work fine. kindly assist! Thanks Umair ABID This Monday 1/31 we received numerous reports from users that some of their sent emails were missing from their sent items folder in Outlook. If you don't see the Sent Items folder, you may need to change your Outlook settings. When he sends out a message it sits in the Outbox until he manually selects "Send/Receive" from the menu. Jun 25, 2025 · Provides a workaround for an issue in which email messages that you send on behalf of another user from a shared mailbox in Outlook aren't saved to the Sent Items folder of the shared mailbox. If classic Outlook and the web is showing the sent items folder kindly uninstall your Outlook and reinstall. Whenever I receive a mail on my outlook email, it is also received in gmail account. But sometimes, you find that some sent items are missing from your Exchange Outlook and OWA. Private items aren't displayed in a shared mailbox in Outlook - Exchange Provides workarounds to an issue in which Private items aren't displayed in a shared mailbox in Outlook. Using Outlook as part of Office 365 on a desktop and Samsung Email on a phone. Note: This feature is not supported on Mac systems For Exchange mailbox, follow the steps below: Outlook 2010/2013/2016/2019: Log in to your mailbox in Outlook. They were saving there last week and today they are all gone. I am running the latest version of Outlook 365. May 26, 2024 · Hi, My Outlook email is linked with a gmail account. When the message is sent, it is then encrypted. Implementing these fixes should resolve issues with sent items not showing in Microsoft Outlook for Windows, allowing you to properly track your email correspondence once again. In both cases the recipients received the email. This article will help you to fix the sent items missing from Outlook issue. Aug 4, 2023 · I have recently been given a new Outlook email for work. The company email account, I am not able to add, even after giving all password and correct incoming and outgoing mail server details. When I construct a new email and enter an addressee, it displays their name, as it used to, but after I send the email, in the sent folder the email only shows their email address, i. If I reply to any email from Outlook, the sent item also shows up in sent folder of gmail. Apr 8, 2023 · If your sent and reply emails are not showing up in the sent folder, there could be a few reasons why this is happening. com saves the message in the sent folder? Is the sent items folder set to sync? This needs to be checked using the PC version of Outlook mail. What I discovered is that viewing the Sent Items in Web Outlook, the message was viewable. " Step 4: Create a New Outlook Profile If the above steps don't work, your Outlook profile may be corrupted. Please help. 2. How can I change this so it will show the recpient's name? Jan 19, 2023 · I sent out a calendar invite this morning, and I can see it's still in everyone else's diary, but it's disappeared in mine. not the display name. If the email is sent using Outlook, it is shown in the Sent Folder in both Gmail and Outlook. Here are the top 6 fixes for sent items not showing up in Microsoft Outlook on Jul 18, 2023 · After a computer crash I reinstalled Office 365 and Outlook but all sent emails from my custom domain name email address disappeared and new ones will not go to sent box. any thoughts we created a new Outlook profile for users, I checked MFCMAPI corrupted rules no luck, emails don't show up in owa too but when we perform mail trace it shows the email is delivered. All settings required to track conversations are turned on: In View --> Messages --> "Show as… Jun 21, 2021 · For one person, sometimes Sent Items don't show up and he doesn't have a record that he sent that message unless he 1) cc:'s himself, or 2) someone replies with his email in the thread. Apr 1, 2023 · Shared mailboxes are mailboxes that are used by more than one person by nature. Jul 6, 2025 · I scheduled an email to send later using the Outlook Web app. For example on 6/1/25 I sent 15 Jun 17, 2022 · Using the Outlook desktop app, the Sent folder is not showing any items. Once you have opened Admin, you will be greeted by the Admin menu. Sometimes the delay can be upwards to 80-90 minutes until it shows up. Jul 7, 2021 · When I send an email within word, or excel or PowerPoint, it does not appear in outlook sent folder. Jul 21, 2025 · Ensure that the correct "Sent Items" folder from the server is selected. This can be frustrating, especially if you need to reference a sent email for work or personal reasons. Jul 7, 2025 · We completely understand how frustrating it can be when using Mail Merge from Microsoft Word through New Outlook, and the sent emails do not show up in the Sent Items folder. Click Groups, then shared Sent Items Folder missing or not found in Outlook, it automatically stores a copy of the email in the Sent Items folder. If you don Apr 9, 2025 · Return to the Mail settings in Control Panel. I have a registry fix for this issue, but I need any other fix. We've obviously checked all obvious things, like any rules for delayed sending - nothing. Apr 25, 2018 · Then navigate to File > Options > Mail > Save messages, check if the "When replying to a message that is not in the inbox, save the reply in the same folder" and "Save copies of messages in the Sent Items folder "checkboxes have been ticked. Uninstall it via Control Panel -> Programs and Features, then download or use an installation disc to reinstall Microsoft Outlook on your computer. Creating a new one will give you a fresh start. We can send as the Shared Mailbox name (not ourselves) but Sent Items are always stored in our own folder, not the Shared one. Check this setting first! An email not found in sent folder? How to troubleshoot, fix & restore emails not showing up or gone missing in Outlook 365 sent items folder? After you send an email message, you might want to find that email and resend it or forward it to someone else. Jul 1, 2024 · My sent emails are no longer showing up in my sent folder. Resolution for problem provided. In today's video, we'll show you how to fix an Outlook shared mailbox that isn't showing sent items. It's not in deleted items so I can't re-instate it, and I've tried asking someone to forward it to me, but I get the message that… Sep 15, 2021 · If email sent using Gmail, it is not updated in the Sent Folder on Outlook. Apr 1, 2021 · 0 One of our users is no longer able to see any mail in his "Sent Items" folder. For more videos like this then please leave a like. Please correct if I misunderstood you. Jun 13, 2025 · Hello, We have a problem regarding New Outlook, some emails do not show up on the email inbox and sent emails. com and login. Any… Sep 23, 2024 · I am currently experiencing an issue with Outlook where my sent emails are not appearing in the designated folder, and the backup folder is also not displaying the emails. In this article, we will discuss how to fix Sent Items not showing in Outlook. I can’t find copies of my sent emails anywhere on my PC but they show up on my iphone and on the webmail (gmail server). Oct 21, 2025 · After hitting SEND, the email I am attempting to send goes away but does not show up in my SENT folder. Here's how you can address May 16, 2012 · Whenever I send an email from Outlook and I immediately go to review it in the Sent folder, the email is not available. But when I reply to an email from Gmail, it doesn't show up in my Outlook sent items. I checked the Outlook Admin Center and confirmed the messages are sending, but they do not appear under "Sent Items" on Desktop, Mobile (iOS), or Online. Jan 30, 2023 · I know that this subject has been raised before, but the messages are all closed or not quite dealing with my issues. This is the default behavior in Microsoft 365/Outlook. Feb 17, 2021 · As far as I know, usually if we use Exchange to send SMTP relay emails, the email copies will not be saved in sender’s Sent Items folder, however, you could add your email address to Bcc and create an Outlook rule which is used to move the emails to the Sent Items folder. A potential fix, could be to download the Jul 26, 2023 · How to fix an Outlook shared inbox not showing sent items (step-by-step) So, your first step will be to open Microsoft Outlook. You can find your Sent Items folder in your folder list. When you send email or attachments to anyone using Outlook, it gets saved in the Sent items folder by default. Jun 25, 2024 · Emails not show in Cached mode Inbox after synchronized - Outlook E-mail messages don't appear in Cached mode Inbox after synchronization. May 23, 2022 · Missing sent items or any mail item in Outlook is a serious issue that must be looked into and resolved immediately to avoid loss of mail items. Any help would be appreciated. Aug 7, 2023 · Sent emails from Outlook are randomly disappearing never actually sent and do not appear in Sent box, drafts, trash or anywhere. Everything was working fine until a few days ago. When you send email from a shared mailbox, the message isn’t saved in the shared mailbox’s Sent Items folder; instead, it’s saved in the sender’s Sent Items folder. Feb 16, 2025 · Messages sent from a shared mailbox aren't saved to the Sent Items folder - Exchange Provides a workaround for an issue in which email messages that you send on behalf of another user from a shared mailbox in Outlook aren't saved to the Sent Items folder of the shared mailbox. Some or all items disappear from a given folder in Microsoft Outlook. Is there a way to fix this? I would like to check to ensure they did actually send as scheduled. This is a recent development. ldcx 44yk2 piwog jpe bfiu hu29e3rv gaq qptn pt4 aadsqc
Top