Panorama not showing logs. 6-h1 Upgraded Panorama on 2/1.

Panorama not showing logs. only seeing the allow logs. Cause For the M-100, the correct location to Jan 18, 2019 · Panels are not showing any data 1. 6-h1, the ES is in red state with multiple unassigned shards. 3-h4 fixed the log problem. My thinking is that sending all logs through Pa. Apr 8, 2021 · On Panorama " show logging-status device <FW serial number> " indicate the logs being received from firewall. Resolution This is expected behavior for permissions on monitoring (reading) logs only. Turns out our existing rule allowing management traffic from the firewalls to Panorama only specified "Panorama" as the application. Needed space for a log volume so a second disk was created and attached to the VM. Use the following commands on Panorama to perform common configuration and monitoring tasks for the Panorama management server (M-Series appliance in Panorama mode), Dedicated Log Collectors (M-Series appliances in Log Collector mode), and managed firewalls. In the System logs, each event has a severity level to indicate its urgency and impact and can be a very useful source of information. 6-h1 Upgraded Panorama on 2/1. 2-h4) . One log-collector group and two log-collectors . 5 or greater. x with multiple unassigned shards Feb 11, 2025 · Panorama, Log Collector, Firewall, and WildFire Version Compatibility Upgrade Log Collectors When Panorama Is Internet-Connected Upgrade Log Collectors When Panorama Is Not Internet-Connected Upgrade a WildFire Cluster from Panorama with an Internet Connection Upgrade a WildFire Cluster from Panorama without an Internet Connection Aug 26, 2025 · When you Configure Log Forwarding from Panorama to External Destinations, you can forward all System and Config logs or filter the logs based on attributes such as the receive time or severity level (System logs only). On the PA-850 CLI I was seeing 'Log Collection log forwarding agent' is active but not connected on the output of the show logging-status command similar to the below output: Sep 22, 2025 · Troubleshoot Log Storage and Connection Issues Migrating logs is supported only for M-Series appliance. Oct 7, 2019 · In other words, your users terminate their GP on firewalls, not on panorama, so without fwding system logs from the FWs to the Panorama, your Panorama would not have any GP logs on it. 4 and 11. logrcvr (less mp-log log-receiver. This information is documented under PAN-215869 The global counters (show counter After upgrading the log collector to 11. So, the information presented is incorrect and confusing. Environment M Series Panorama managed Firewalls PAN-OS below 10. Cause Log forwarding Object doesn't have the URL logs Resolution Check if you have created a log forwarding profile to send the logs to Panorama. " show system files " cli command reports configd crashes. 1 and 9. Upgraded to preferred PAN-OS 10. Resolution Sep 21, 2023 · Checking traffic logs via GUI shows that the oldest logs is roughly 241 days. 4-h2 to 11. The logs are not seen on Panorama. Jun 20, 2018 · The logs are generated and forwarded to Panorama as in next two pictures: Panorama-receiving logsOne of FW sending logsTraffic and Threats not visible Sep 16, 2020 · As the title says, Panorama receives logs just fine but will not show them in the GUI. Log collector in logger mode or mixed mode. If it is not visible make sure that the account with which you have logged in has the necessary permissions to view the logs. If admin is looking at Panorama it may see rule is being hit, but since no logs are forwarded from firewall to Panorama, you will not see any traffic log. Note that the detailed logs contains traffic logs, threat logs, hip match logs and more. Jan 31, 2022 · I configured Panorama 10. 0. Nov 24, 2022 · I found the issue about Panorama receives logs just fine but on GUI stop and saw the last record was two weeks ago, not show new log on GUI. 253 GB However, the Panorama has multiple drives, with more than a total of 50 GB for storage. Sep 25, 2018 · User Mapping is not seen in traffic logs when user identification is not enabled on the source zone initiating traffic. Traffic and threat log under monitor shows again, but logging shows 3 months back in Dec 2, 2018 · Objective How to troubleshoot firewall connectivity issues with Logging Service? Environment Panorama. We configured the custom log format on Panorama, are forwarding to a Linux (Ubuntu 22. X below 10. Jan 30, 2024 · Symptom No logs are seen on Panorama. Also, it can be configured as either a hardware or virtual based appliance Aug 9, 2019 · Is the Panorama device receiving the logs correctly ? The output of the following command will show you if the logs were received: show logging-status device <serial number> There could be a time discrepency between the firewall and Panorama. Apr 11, 2025 · Panorama does not show logs and the log collector ES in red status after an upgrade to 11. Panorama provides a broad collection of features, which include: Manage firewall policies, device configurations Jul 19, 2018 · Im having an issue with old traffic logs not showing up on the monitoring tab. Checked that logs were coming in via CLI, all seemed ok. It's not a forwarding issue, as the firewalls themselves also don't show any new threat logs. log) is generating the sample log below: Sep 26, 2023 · Hello @jeromecarrier , I would say this is normal and you should try to do a commit on Panorama then a commit for the Log Collector group as well. The process "reportd" consumes more memory than expected, generating a memory leak. log or vld-0-0. Checked log collectors, all synced and green, and disk available/enabled. the actual Panorama is management-only), however the 'Monitor' tab in Panorama is always empty now. Mar 29, 2018 · For policies, make sure they have a Log Forwarding profile that specifies that sort of traffic be forwarded to panorama System, Config, HIP, and Correlation logs should be set to forward to panorama under Device -> Log Settings I have seen instances where the logs do not display in Panorama even though they are forwarded, in this case restarting the configd and management-server processes on Running "show log traffic" or "show log-collector-es-cluster health" from the Panorama CLI while the issue is occurring returns no data. Also, it can be configured as either a hardware or virtual based appliance Jun 11, 2019 · However I am not able to see any Traffic logs in the GUI it is blank. 8-h4 pan-os version, and on the Panorama device we don't see any logs from the active NGFW. 4-h4 Dec 22, 2021 · For the second issue, do you mean that log collectors are not showing status under: Panorama > Managed Collectors? As a next thing, I would check logs on log collector: tail lines 200 mp-log ms. 2-h3 (and 11. For the extra space question its technically because you have more space that you can allocate in the quota. Environment Panorama managed Firewalls PAN-OS 10. May 1, 2019 · Symptom URL Filtering, Threat and Traffic logs are not visible on the firewall. View Logs You can view the different log types on the firewall in a tabular format. Not having much luck finding anything in knowledgebase or via google. 0+ Cortex Data Jan 3, 2019 · Steps to resolve an issue with firewall sending logs to not honoring Log-Collector preference list as defined by Panorama. PAN-OS 8. Environment Any Panorama PAN-OS 6. A couple days after upgrading the Panorama's to 8. The Log Collector health status is based on the health status of vital Log Collector processes and you can view both the overall health status and the health status of each log collection process. The firewall locally stores all log files and automatically generates Configuration and System logs by default. Redundancy also doubles the log processing traffic in a Collector Group, which reduces its maximum logging rate by half, as each Log Collector must distribute a copy of each log it receives. On-premise (hardware-based and VM-based) firewalls need to be Hi everyone, We have recently moved over from physical panoramas with local disks to virtual Panoramas with dedicated log collectors (i. Panorama does not show logs and log collector ES in red status after upgrade to 11. Apr 9, 2024 · Check if commit-all from Panorama on MP is successful, by execute cmd “show jobs all” and “show job id <id>” to see for any failures and fix any configs on panorama and do commit all/force again. Looking at the monitoring we have set up for Panorama, the issue seems to coincide with /dev/shm reaching 65% full along with a sustained albeit small uptick in management CPU utilization. Please help out other users and “Accept as Solution” if a post helps solve your problem ! Aug 25, 2022 · Hello @alan-griffiths since it is a new installation it could be anything at this stage. I hope this helps. We have several PA FW's connected to 2 Panorama's in a HA cluster. You can troubleshoot this using CLI and Web UI on Panorama We set up log forwarding of THREAT logs from Panorama to Sentinel a couple months back, and it's been working great. Panorama. Dec 24, 2012 · The system logs can be seen under monitor--logs--system or using the cli command >show log system. so i have policy that will block the traffic but still deny logs not appearing on the monitor when i troubleshot. After upgrade the log collector should try to connect to Panorama on TCP: 3978. Kindly see the below screenshot for your reference and let me know what's the reason please. Jun 15, 2022 · ‎ 06-15-2022 05:50 AM thank you for your quick response, not the case already having many allow rule and as any firewall at the end deny everything else. Is this supposed to happen when we are now using dedicated log collectors? Apr 21, 2022 · Question How to check logs for a specific firewall using its serial number in Panorama CLI? Environment Any Panorama in management mode or Panorama mode Firewalls managed by Panorama Supported PAN-OS Note: This solution is not applicable to Panorama configured in Logger mode. The following table summarizes the severity levels for System logs. -h1 and HA and Panorama mode. When I check in the managed devices summary section, the firewall looks connected and is ""In Sync" on the panorama. The first disk is the system disk, and the second disk is used for log collection. I can configure the firewall but I do not receive the logs on the monitor tab: 1. Cause There is a well-known issue. 8 to 11. 11, 11. PAN-OS logs experience a significant delay before they are displayed if NetFlow is enabled on an interface. If you cannot see URL filtering logs in Panorama, even though you believe the traffic should be logged, there could be several reasons. 3. Feb 5, 2025 · Logs from this log collector is also not showing up in Monitor > Logs > Traffic Doing a ' show panorama-status ' from the log collector will show that it is connected to panorama Jan 10, 2023 · Panorama with Cloud Services plugin is not able to fetch the log from Strata Logging Service (SLS) formerly known as Cortex Data Lake (CDL) even though the NGFW Symptoms When running the command show logging-status device <serial number>, the output demonstrates that the logs were received by the Panorama, but in the GUI, we don’t see any logs. 2 in panorama mode as a dedicated log collector with a 2TB disk. I noticed this today. 1, 7. At the configuration level, everything is fine, from panorama to the firewalls, so that the log setting has the Panorama checkbox. log (less mp-log logrcvr. Traffic and system logs are fine. Subijith Raghunandan. When using GUI of VM Panorama, no logs are displayed. Migrated panorama to a brand new virtual machine and we have it setup as a log collector as well (panorama mode). 8. CDL log forward was previously used (license expired) or is not used in the customer environment. Hope this makes sense. Logs still showing up on the local firewalls, we could see them being sent, but not showing up in Panorama. CLI command " show system software status " does not show vldmgr process running. Panorama: show logging-status device <serial number> Firewall: show logging-status They gave me the following two commands to run on Panorama to restart the logging: debug software restart process logd debug software restart process management-server It took a bit of time but the logs have eventually caught up. Sep 4, 2019 · Question Panorama allows users to simplify management tasks across a large number of firewalls, while delivering comprehensive controls and visibility into network wide traffic and security threats. The TS process is as follows： tom@Panorama> show system disk details Name : sdb State : Present Size : 2097152 MB Status : Unavailable Sep 26, 2018 · Resolution Issue On the Panorama > Setup > Management page, in the Logging and Reporting Settings section, the information shown may be similar to the following: Log Storage Total: 50. 10 I'm having an issue with old traffic logs not showing up on the monitor tab. Environment Firewall platform Supported PAN-OS releases Logging Netflow enabled Cause Neflow is enabled on the interface. You can select from the Traffic, Threat, URL Filtering, and Decryption logs and filter those by ID or name. e. 0 This version 11. but i can see only 22days log and after July 18 in monitor tab i can find this with 'show log-collector- Aug 26, 2025 · Monitor the health status of your managed Log Collector to identify and resolve issues impacting log collection. After we completed the official document, when configuring the log collector, it was prompted that the disk could not be found. If we go on the individual FW's we can see recent logs but on the Panorama's we only see logs up till 1 day ago. Resolution Oct 12, 2020 · Attempts to restart the management daemon on panorama did not help, still trying to wonder why recent traffic or threat logs dont show up. I've already confirmed that the log forwarding configuration is correct, and everything seems to be working fine—except when filtering logs for that specific time range. VM was rebooted, disk added using “request system disk add sdb”, disk is visible via “show system disk details", shows Admin En Nov 12, 2018 · The displayed rate will be the average logs/second for the last five minutes. Managed Collector in sync but in statistics I have disk status unavailable: Apr 8, 2021 · On Panorama " show logging-status device <FW serial number> " indicate the logs being received from firewall. Thank you. Panorama can serve as a centralized management system for configurations and collecting logs from multiple devices. Because log migration is a CPU-intensive process, begin the migration during a time when the logging rate is lower. Th Dec 12, 2020 · So, the configuration was looking good so far, however, no logs were showing up on Panorama Monitor page related to the PA-850. They are registered on the panorama and show in-sync. Status elasticsearch process is runn Jul 13, 2020 · The article explains the steps to be taken when the log forwarding from Firewall to Panorama is not working and Panorama is using NAT IP. 54 GB Free: 2. You should be able to see them if check traffic logs locally on the firewall. 8% but Im not entirely sure of the reason as to why. I checked the Log Forwarding profiles, Permitted IPs on the MGT's interfaces and only with the show Nov 19, 2019 · New Panorama 9. Oct 25, 2023 · Added them to Panorama which appear to be successful and configure the Palo Altos to send logs to Panorama, on the Palo Alto under objects>Log forwarding> Created a profile and ticked the 'Panorama' Box. I believe it defaults to 4. It offers a single point of control for configuring, managing, and monitoring multiple Palo Alto firewalls throughout an enterprise network. Oct 12, 2024 · Hello Everyone I have 1 VM panorama it does not show any traffic and threat logs in panaroma monitor after upgrading . Aug 26, 2025 · Enabling redundancy creates more logs and therefore requires more storage capacity, reducing storage capability in half. In a multi-vsys box make sure that under the monitor tab virtual system is selected to all . I have imported a firewall's config on the panorama. However, sometimes the menu option appears to be missing in Panorama. Given how large of a drive Jun 29, 2020 · Articles related to Panorama Logging or Log forwarding are listed in this document. Now when I go to Panorama > Managed collector > the log collectors show disconnected status (screenshot attached). But we aren't seeing the traffic in traffic logs. Also tried restarting the VM, and Oct 17, 2025 · When integrating Cloud NGFW resources with Panorama, logs and activity are captured and displayed in Panorama on the Monitoring and Application Command Center (ACC) tabs. Check to see if logs are being forwarded properly Confirm you are receiving LEEF log format in QRadar, navigate to the “Log Activity” tab of QRadar and create an advanced search: SELECT UTF8(payload) FROM events WHERE devicetype=206 No Results Check log for Aug 12, 2025 · There is a mismatch of requested CN against its custom connection context CN, hence the renewal fails. 2 as manged firewall. Disks shows unavailable in panorama but in the CLI they're fine. You can always stop migration during peak times if you notice that CPU utilization rates are Sep 8, 2023 · PAN-OS 10. I was surprised it was that easy till I checked on Panorama Monitor>Logs>Traffic and there was nothing there. Below is a sample of an unhealthy ElasticSearch. Jan 30, 2024 · Symptom No logs are seen on Panorama. Edit: - When i go to collector configuration on Panorama GUI and hit statistics, no data is shown. 04) log collector with AMA (v1. I have done the collector-group settings. Detailed Logs retention period is 33days GUI & CLI. Jan 17, 2024 · Symptom Firewalls are configured to send logs to Cortex Data Lake (CDL)logging service. log seen under / var/log/pan of the techsupport file. Panorama was successfully installed in a VM on a single disk. If Log Collectors receive the logs, access the Panorama web interface, select Panorama > Managed Collectors and click the Statistics link in the far-right column. Panorama collects logs generated by the Cloud NGFW and displays them on the Monitor tab. For more information try reading the following article. It worked fine - 600441 Aug 26, 2025 · When you Configure Log Forwarding from Panorama to External Destinations, you can forward all System and Config logs or filter the logs based on attributes such as the receive time or severity level (System logs only). The traffic and threat logs can be viewed when looking directly on the firewalls, but are not visible on Panorama. Sep 25, 2018 · Instructions for how to display the firewall or Panorama log database (logdb) disk space usage Troubleshooting Palo Alto Panorama Palo Alto Panorama is a centralized network security management solution developed by Palo Alto Networks. Answer Login to Panorama CLI and execute the below command admin@Panorama> show log <log type> serial equal 0008C10XXX Dec 4, 2024 · Hello Team, I had the following scenario, 1 HA NGFW pair and a Panorama device on Panorama mode on the 10. We can configure the detailed logs retention period from panorama. FW&PN Version: 10. Sep 10, 2024 · This article provides clear and concise troubleshooting guidelines for addressing issues with log forwarding from a firewall or Panorama to external logging ser Mar 26, 2025 · I have an issue with Log collector ( local on Panorama server) after I upgrade OS version from 11. Jan 30, 2023 · - Firewall is managed by Panorama, but no Log Forwarding profile is assigned to the rule. what have i misssed ? Dec 7, 2022 · Symptom Logs from a log collector are not visible in Panorama. I found disks shows unavailable in panorama. is it normal ? Mar 10, 2021 · Hi All, I'm trying to forward Firewall Traffic & Threat logs (sent to Panorama by managed Firewalls using a Log Forwarding Profile set on Security Policy Rules) using a SYSLOG Server Profile configured under 'Panorama -> Server Profiles -> SYSLOG'. log) logs show continues connection attempts to the Log collectors and CDL. --SOLVED-- Packet capture is showing my firewall is dropping isakmp packets that we want to transit the firewall to a host on the trust zone. However, when I check directly on the firewall, the logs for that time frame are visible. Anyone encountered this before? These May 5, 2020 · The logs are present in the respective areas such as traffic or threat, they just are not seen in the unified logs. PAN-189270, where Hi all, We are having trouble with panorama not showing log ( for certain device group) after upgrade to 10. CLI command " show logging-status all " indicates, firewall connected and sending the logs to Panorama. To learn more about the security rules that trigger the creation of entries for the other types of logs, see Log Types and Severity Levels. If a Panorama virtual appliance receives the logs, access the Panorama CLI and run the following command Sep 26, 2018 · When this new admin user logs in and searches through any type of logs (traffic, threat, URL filtering etc), the source and destination IPs appear as subnet addresses instead of the host IP addresses. Procedure Currently, we can configure on-premise hardware-based and vm-based firewalls and cloud firewalls part of GlobalProtect Cloud Services to forward logs to the Logging Service. thanks Jun 12, 2020 · Environment Panorama VM and M-Series. It is a known issue for - 521509 May 26, 2023 · After the failure of selective push, the traffic logs are not seen on Panorama or shown intermittently. Have you configured NTP servers to ensure that the time on the firewall and the Panorama will be the same ? Dec 22, 2021 · We have two panorama and newly upgraded to 10. no vldmgr. Jul 9, 2024 · Hello, The show log quota cli command is more useful for firewalls as opposed to Panorama as thats in relation to Panoramas logs itself as opposed to the firewall logs it stores. The PA NGFW only sends traffic, threat, and system log to the PN. Hi guys, So I've wasted my day today trying to get our Panorama back running as expected to. 1, 8. I try to restart process logd and restarted management server but not fix. Also, it can be configured as either a hardware or virtual based appliance Aug 7, 2018 · Hello All, Device type : PA M-500 Software version : 8. 2 Panorama configured as Log collector Cause Software issue. When a Collector Group runs out of space, it deletes older logs. On 2/2, threat logs stopped generating on 3 of 10 firewalls. Unified Log display of Panorama is shown below. Aug 29, 2025 · The amount of time Panorama takes to complete the log migration process depends on the volume of new logs being written to Panorama and the size of the log database you are migrating. When looking for the oldest logs, for system and config logs, some logs entries will be missing either for firewall or Panorama. Aug 1, 2022 · I recently added a couple of Raid to m-200, as these were not configured, I made the settings at log setting level to send only configuration and system logs of the firewalls. However, I can't see logs in the monitor section on the panorama. 2) installed, and the logs are successfully getting to Sentinel as CEF. It was on 10. Apr 7, 2022 · Panorama configured with Log collectors When trying to view logs on Panorama using GUI: Monitor > Logs > Trafffic (or other), some of recent logs are not displayed. 5 install. No traffic and threat log under monitor showed after panorama upgrade from v10. The es on Log collector show status as “not running”. Aug 1, 2022 · Checking from the direct Firewall if there are logs, in system and configuration, but in Panorama, Monitor-Logs, not even the System or Configuration Icons appear. The disks are admin enabled, and were added but when you go to statistics its showing unavailable and its causing it not able to write logs to the disks, so nothing shows up in monitor tab. I can see live logs but if I want to check the logs for the previous day or previous 2 days then nothing shows up. The connection status between NGFW and PN is normal, and the ports are not restricted. 1 and above The firewall is not able to forward logs to Panorama The firewall is not able to forward logs to Strata Logging Services Having the same result as below: > show log-collector preference-list Log Collector Preference List does not exist logrcvr. Firewall not Forwarding Logs to Panorama Dear all, I have configured log forwarding on the firewall and a log collector on the PN. 1. Jul 27, 2020 · Hi All, We have deployed 2xM200 Log collectors for log collection. Everything is fine from the local configuration of the managed collector and the collector group. Sep 25, 2018 · When running the command show logging-status device <serial number>, the output demonstrates that the logs were received by the Panorama, but in the GUI, we don’t see any logs. 0 Cause The Palo Alto Networks firewall keeps track of the logs Apr 13, 2023 · You can configure Panorama to send notifications when a system event change occurs. Jun 29, 2020 · Articles related to Panorama Logging or Log forwarding are listed in this document. log to see it can give more information. 2. Security policy permits the traffic, and all rules log, so even if another rule was dropping the traffic, I'd expect to see it in our traffic logs. To isolate issue to either Firewall or Panorama side, could you please run below commands and share the output: Firewall: show log-collector preference-list show logging-status Panorama: show logging-status device <serial number of Firewall> Depending on the output from the above commands, I would set next Feb 5, 2025 · Logs from this log collector is also not showing up in Monitor > Logs > Traffic Doing a ' show panorama-status ' from the log collector will show that it is connected to panorama Sep 10, 2024 · This article provides clear and concise troubleshooting guidelines for addressing issues with log forwarding from a firewall or Panorama to external logging ser Traffic logs suddenly stopped appearing in Panorama. At the configuration level, everything is fine, from panorama to the firewalls, so that the log setting has the Panorama checkbox, Device-Log-Settings, of system logs, as the configuration log, without filters in both cases, ie "All Log". Environment PAN-OS is 10. 8 this morning when I realised the logs were completely empty. Is panorama in "panorama" mode not management-only? Do you have a log collector configured with logging disks? Do you have log forwarding profiles configured to send to panorama and attached to your security rules? Jan 13, 2025 · Hello! I have a VM panorama with a system disk 81 GB and a log disk 2 TB. Palo Alto Firewalls. 0, 7. 30. Learn how to troubleshoot logs and set up log forwarding in cloud and networking systems with this comprehensive guide. Check if your log forwarding profile has the Log Type URL in the list of logs. 9-h1, still the same. Log forwarding profile under Zone Answer For the log forwarding profile to be seen in the drop-down menu, the profile must be configured as a shared object. 9 we stopped receiving traffic logs. Refer to Migrate a Panorama Virtual Appliance to a Different Hypervisor to migrate a Panorama virtual appliance. 0, 8. Jun 20, 2025 · I’m experiencing an issue where Panorama does not show logs for a specific time frame. Make sure that your log forwarding profile object is assigned to the rule which contains the relevant URL filtering profile. Sep 25, 2018 · Symptom Panorama, deployed as either the Palo Alto Networks M-100 device or as a virtual appliance, stops receiving logs from Palo Alto Networks firewalls. Currently on hold with support, but not holding my breath on that either. With the message "Lo May 11, 2023 · Log-Collector showing status as "out of sync" and "disconnected" Log Collector showing Ring version mismatch Log Collector showing 'Out of Sync' due to "IP mismatch for mgmt interface" Verify that Log Collector's ElasticSearch is healthy, including the Log Collector local to the Panorama. Looking Jan 22, 2024 · Hello Guys, I've recently deployed a Panorama VM on azure. However checking the threat logs only show that the oldest log is only a few months. All devices are have them in prefer-list one of log-collectors has 0% avg log/sec . Resolution On the Panorama, switch from custom certificate to pre-defined to establish the secure communication from Panorama to Log collector (Panorama -> Managed Collectors -> Communication) and perform a CG push. ES cluster health is red or blank when running the command >show log-collector-es-cluster health. I then added a VM 10. cwws 68lys ynwy hy3 bcj30 3nrvvdf ckq51 an6l kac8 0gjxk