Imessage not working after sim change. Restart your device: * iPhone * iPad * iPod touch 4.
Imessage not working after sim change. When it’s off, messages default to SMS, which may not reach international or Apple-only contacts. I will be glad to assist. See full list on toomanyadapters. Sign into your Apple ID. (iPhone to iPhone) To activate iMessage and FaceTime using your Phone number First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Default voice line has Airelo checked (not sure if this part is right but it is what is showing). My phone number does not connect to iMessage, and there is a constant loading indicator spinning to the right of my phone number. When it’s back on check that your number is set correctly by going to Settings > Phone. (One SMS Jan 5, 2025 · When you change your SIM card, your ongoing iMessage conversations remain unaffected. The steps as below: 1. Jan 29, 2025 · Using iMessage on your iPhone while traveling helps you avoid SMS roaming fees. Welcome to Apple Support Communities. And in Settings-iMessage, both numbers are waiting for Verification and don't know how to verify though I can't send iMessage to group chat where all users are on iphones. If iMessage doesn’t work, you can’t receive text messages or you see an alert when you send a message, find out what to do. Sep 15, 2025 · If iMessage doesn't work, you can't receive text messages, or you see an alert when you send a message, learn what to do. Now I cannot use iMessage and FaceTime with my personal number (eSim). That is the exact reason why you are not able to activate iMessage. 0. In iMessage settings: Under send and receive: both phone & email are checked. If it still doesn’t work update your software to new iOS version. Provider says it is an Apple setting Apr 5, 2021 · iMessage does not work in my iPhone anymore after I switched carriers from Verizon to Consumer Cellular and installed a new sim card. I noticed a few changes in my settings: 1 I recently swapped my Sim card in my iPhone 4, to move to another carrier. If the issue continues after 24 hours, follow these steps: 1. (Did this bot iMessage then FaceTime). However when I go onto Settings. to my new number. Apr 29, 2023 · To activate iMessage and FaceTime using your Phone number First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Sometimes when you're switching between SIMs on an iPhone or iPad, your iMessage settings need to be reset in order to work properly. May 3, 2023 · To activate iMessage and FaceTime using your Phone number First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. There is no need to repeatedly turn iMessage off and on. Help! Jun 4, 2025 · Here's why iMessage isn't working and how to fix it once and for all. Tried all the things with no success. You can continue chatting with your contacts seamlessly, regardless of whether they use your old or new phone number. Nov 4, 2019 · How to fix iMessage when it isn't working and prevents you from sending or receiving iMessages on iPhone or iPad after changing the SIM card. Learn how to fix these problems. Put in a Local SIM card while in HK, and everything worked fine. It says “You must have a SIM associated with an Apple device for +91 73*** 2**** to be used for iMessage and FaceTime. After my number had ported over today the Dec 14, 2008 · The phone works fine but iMessage and FaceTime are not working because the number is not correct. Now unable to send text messages to non-Apple devices. Nov 29, 2024 · After returning from vacation and changing my SIM card, I encountered an issue with iMessage activation. Jan 9, 2022 · Cannot change my number in settings so imessage/Facetime are wrong I recently ported to O2 from Vodafone and have had a few issues but one is persistent - iMessage and Facetime includes only the temporary number O2 allocated to me which is shown in the ios Phone Settings "My Number". It showed searching sign then Lebanon, my country, pressed save. imessage and I turn the iMessage off and on again, it’s just saying “waiting for activation” and when a click on Send & Recieve, it’s showing my old number (which I don’t want) but it’s showing as loading, and not with a tick to the left hand side. About a week ago I switched my SIM card from a physical one to an e-sim and since then my iMessage has not been fully working. I ported my number across so there is no change other than the actual Sim card. Nor is FaceTime. Oct 26, 2020 · Go to Settings > FaceTime and turn off FaceTime. Still not activated after a day? It might take up to 24 hours to activate iMessage and FaceTime. Sep 16, 2021 · Hi there tlasek, From what we can tell, your iPhone isn't working as expected after changing the SIM card. 7. Restart your device: iPhone iPad iPod touch Turn iMessage and FaceTime back on. It hasn't recognised that I've PACed my number across. Tried 1. And the carrier settings should also checked for updates: Apr 26, 2025 · Is iMessage not working after porting number? This guide covers all fixes, from reactivation to carrier settings. It may take some time before your iPhone registers your phone number. that RCS didn't work. Please review the eSIM Quick Start Guide: How Oct 12, 2011 · Thx to jayeecordero To change the defult phone number in iMessage, you need to: Insert the new sim. Nov 3, 2023 · when i try to activate imessage with my phone number it says you need a sim associated with a device but i have the sim in my phone. Turned phone off Many iPhone users report that iMessage has stopped working after installing eSIM on their devices. Imessage is not working for some of my contacts since the switch. Then wait. Dec 25, 2023 · iMessage and FaceTime don’t work after switching carriers I switched from ATT To visible with an eSIM. I am not able to send any message through the new sim card. It is like my SIM card doesn’t recognize that I have an iPhone. 4. Remove your SIM card. Make sure that your device has the latest version of iOS or iPadOS. Learn how to enable your plan, ensure signal strength, and manage iMessage settings for seamless support. Anything look off? Want to prevent roaming charges . Go to Settings 9. I am trying to activate iMessage and just gives me a loading circle next to my number. I'm using an unlocked iPhone 6s . Since then, iMessage seems to be entirely inconsistent in whether it will actually work or not. I’ve tried switching off FaceTime/ iMessage->restart iPhone-> enable back, but still doesn’t work. Messages 3. That’s tied to the phone number and hence each sim has its own incoming messages. Head back to Settings → Messages → Send and receive, then tap "Use your Apple ID for iMessage". please help Feb 7, 2024 · My iPhone's FaceTime and Messages aren't working after changing service providers I have just spent 90 minutes with my new sim provider. 8. Feb 12, 2023 · 3. Oct 26, 2025 · iMessage works with eSIM. Imessage and facetime logged right in to phone number. When you activate your SIM, your original iMessage number is replaced with the new Superdrug Mobile number. In the latter case, the problem is due to the New phone number not yet being linked to iMessage and this can be easily fixed by associating the revised or new phone number with After using an eSIM, you may find that your messages in iMessage are not working correctly. This can sometimes help refresh the connection. Then restart your phone. I tried to reproduce it on my iPhone 11 (8GB plan on an eSIM, physical SIM another number/service with no data, but just voice), but couldn't. I have an SE 2nd generation. However, if I try to text my Dec 31, 2024 · If your eSIM iMessage is not working, check your eSIM setup and re-enable the iMessage. I also reset the network settings and the issue was not solved. I've read articles online that say to check "Send and Recieve" in Settings-Messages, and also to turn off Imessage, restart my phone, and then turn on Imessage. This will recognize the new sim and have it Oct 13, 2025 · How to fix messages about your number being registered to your Apple ID but not to your phone and the expiry of iMessage and FaceTime numbers. I then did a "SIM" swap to move my old number to the new contract Jan 28, 2025 · I temporarily switched physical sims while on a trip abroad. Now when I swap the SIMs back, iMessage fails to activate. Even when the porting process is complete, your iMessage number will not change back to your old number. I dont know how to fix this issue. Ive also noticed, when i go onto settings and 'phone', my phone number isnt there im really unsure on how to fix this and get my imessage up and running using my number, not email. Previously has been working fine with just my personal sim. My RCS messaging conundrum was happening on the iPhone 13 Pro Max (I loved that device) on the T-Mobile Network. Sep 19, 2024 · The physical sim is showing up but as “Business” but I’m not able to change that to any other label. Once the iPhone is open. Mar 17, 2025 · iMessage not working after switching carrier I recently switched from o2 to EE and I had my number transferred and ever since iMessage ain’t working, I’ve talked with EE’s tech team and they said they’d recommend talking to apples support team and I’ve restarted my phone, logged out of my Apple account and signed back in and it’s Oct 17, 2011 · That's when change from Thailand SIM card to my Malaysia SIM card. Go to Settings 2. after the update, I noticed. I am still able to receive messages, but whenever I sent a person one back, it sends the message from my email address. Lastly, turn iMessage back on by going to Settings > Messages again and toggling iMessage on. This common issue can occur due to various reasons, from incorrect eSIM activation to network connectivity problems. May 20, 2025 · My iMessage was working fine recently and it was setup to send and receive via my email. Oct 4, 2025 · iMessage crashes after updating to iOS 26. I also reseted the network settings and tried to take out and put in again the SIM but nothing seems to work. This issue occurs because the phone number can become unselected in the iMessage settings during the eSIM setup process. Jan 20, 2017 · 2 I had to change my phone number / service provider on my phone (iPhone 5s), and while everything else seems to be working OK, I am unable to activate iMessage or Facetime with my new number. By carefully reviewing these steps and adjusting your SIM and iMessage settings accordingly, you should be able to resolve most iMessage problems arising after eSIM activation. I went to bothe iMessage and FaceTime, and both were working on my Apple ID, clicked on it, then change location. Restart your device: * iPhone * iPad * iPod touch 4. 5. 2. Messages Turn ON iMessage. When you pop in a new SIM card, the phone number associated with iMessage changes, and if the system doesn’t recognize the new number, iMessage won’t work. Learn how to enable, troubleshoot, and optimize your messaging experience for hassle-free international communication. Dec 5, 2023 · My number on my iPhone stays under the temporary number after porting, cannot change for iMessage and FaceTime, anyone had the same issue? how did you fix it? Mar 8, 2022 · At one point in this process, I received an error: Messages in ICloud not available as iMessage and iCloud accounts do not match. Sign Out and Sign Back In: Sometimes a clean slate helps. However I changed sim provider and ported my number over to the new provider so my messages were not working properly for example one person couldn’t message me via iMessage until my number ported however, a group chat with 2 other people worked via iMessage. I’d recommend contacting your carrier (if postpaid) and also putting a roaming block on your account so that you’re not charged for any accidental usage. Mar 7, 2025 · 5. . Upon returning to the United States, my dad got me an iPhone 12 for Christmas, which meant I didn't actually need to transfer my old SIM from the 8 to the 12. Contact your Carrier (Cellular Service Provider) the You won’t be able to receive sms messages from your old number on the new sim. The iMessage still showing the Thailand number. Reset Network Settings. Here's how to reset iMessage: Tap "Settings" Go to "Messages" Feb 14, 2022 · Hi all I am currently roaming abroad so purchased a local SIM. This can be Jun 8, 2016 · iMessage does not activate after SIM swap I had a perfectly working unlocked iPhone 5s with an Airtel India SIM. Mar 27, 2023 · For some reason, after putting in a foreign sim, iMessage switched to my email address rather than number. I will appreciate any help. The first is that your device may not be properly set up for iMessage. And activation failed. Settings → FaceTime → disable FaceTime. Jul 11, 2024 · iMessage not working after set up eSim iPhone 14 ios 17. Jan 3, 2020 · Got a new SIM card and the iMessage wont connect to the number I've just got a new simcard and for some reason the imessage wont connect to the number. Go to Settings > Messages and switch off iMessage. Oct 19, 2025 · Switched carriers on an unlocked iPhone? Keep iMessage & FaceTime working with this simple setup, activation tips, and dual-SIM/eSIM troubleshooting. Go to Settings > Cellular > Cellular Plans, and make sure your eSIM plan is selected and active. I swapped it with a SIM from 3 Ireland. Jun 15, 2025 · Did you already force restart your iPhone after changing the carrier? Force restart iPhone - Apple Support Also check the settings for messages on your iPhone, to make sure, that iMessage is enabled and in "Send & Receive" the correct phone number and email address is selected. Get iMessage back in minutes! Introduction If you’ve recently switched carriers May 16, 2023 · It’s a question travelers often ask: Why is iMessage not working on my new SIM? Changing SIM cards can throw off your iPhone’s ability to send iMessages because Apple verifies iMessage through your phone number. This will recognize the new sim and have it verified. 10. Check your carrier settings are up to date. Turn off iMessage. Feb 22, 2022 · colleenellenwood wrote: Switched carriers. Go to Settings > Messages>Turn ON iMessage. Stay connected worldwide with ease using iMessage and Travel eSIM. Sep 5, 2024 · Is iMessage not working on your iPhone and iPad? Here are some simple solutions that can help you restore your blue bubbles on iMessage! Sep 27, 2022 · To activate iMessage and FaceTime using your Phone number First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. To ensure your iMessage is set up properly, make sure your device is running the latest version of iOS, go to Settings > Messages and turn on iMessage, wait a few minutes and check if your phone number is checked Check the balance on your SIM, how iPhones verify iMessage and Facetime - they are sending SMS from your number and only after getting it you got verified. Jul 17, 2024 · Deleting an eSIM can cause issues like no cellular service, difficulty adding new eSIM, messaging problems, and residual profiles. Installing an eSIM does not change nor deactivate your primary phone line. 2 or similar versions. As we delve into the nuances of 'Why Do iMessage and FaceTime Fail After a SIM Card Change?', our content is structured to foster learning and understanding. Remember, if your number that has Oct 27, 2023 · So I moved countries, and of course what comes with that is getting a new SIM card, so I got a new SIM and paid for a plan, but I can’t send SMS messages, I’ve already tried troubleshooting by resetting network settings, turning iMessage on and off, updating the IOS, turning the phone off, and making sure the phone number is selected for send and receive. Jan 5, 2020 · iMessage not working on eSim i am unable to message from my eSIM is there any way to activate the same i tried to activate from imsg app in setting but its not activated. We'd be happy to provide information to help you address this. Mar 13, 2023 · How can I amend the phone number in imessage and facetime settings to show my own number instead of the temporary number given by my sim provider? Jan 9, 2025 · You can use the phone number of your iPhone with Messages and FaceTime on your Mac, iPad, or iPod touch. Feb 29, 2024 · iMessage issue after Sim to eSIM transfer I have today just transfered my Physical SIM to an eSIM now my iMessages won’t work allthough I’ve tried every setting and hack and fix available on the net,evetyhings seems In order. Apr 20, 2024 · Unable to activate iMessage after switching the SIM cards on my iPhone I was away and used another SIM card while travelling internationally. Calls and email work fine and can iMessage using email ID but not mobile number. The solution I found is to clear the cache of iPhone. It keeps saying authorising after I turn if off and then on again. I now am having issues with iMessage specifically two issues I'm noticing: 1) If I text message myself, I do not have the blue iMessage, rather a green regular text message and the message sending fails. You can receive iMessages on the new sim if people send you an iMessage using your iCloud email address and not your phone number. com Go to Settings > Messages and switch off iMessage. You’ll want to set your data to the Airalo line and then use Primary (or whatever you call it) for iMessage/FaceTime. If iMessage has stopped working on your device after installing your eSIM, there are a few things you can try to troubleshoot the issue: eSIM Activation - Make sure your eSIM is activated and working properly. We're glad you've connected with us here in Apple Support Communities, and we'd like to learn more to see how we can help. If you don't activate iMessage or your eSIM when you set up a new iPhone with iOS 26 iMessage does not activate automatically after you set up an eSIM in Settings later. Go to General > Reset > Reset Network Settings. Reset 6. (One SMS iMessage not working after SIM swap and new phone. If you don’t activate iMessage or your eSIM when you set up a new iPhone with iOS 26 iMessage will not activate automatically after you set up an eSIM in Settings later. Press power until the "slide to off" screen Mar 16, 2014 · Is it a replacement sim for the same number or a different number? Assuming it's the same number try: Settings > Messages > Turn iMessage off Settings > Mobile > Mobile Data Network > Reset Settings Settings > Messages > Turn iMessage on This should reactivate iMessage for your number on that device. It is not the SIM or the plan Jun 25, 2024 · imessage not working after sim change@carad92#45157598 hi hope you doing good Go to Settings → Messages and toggle iMessage on. Oct 4, 2023 · iMessage stopped working after upgrading to eSIM. Why is my iMessage not working after switching phones? If your iMessages aren’t working after porting it’s usually because you need to amend your settings. Any help is appreciated! Hi! I'm having trouble with iMessage and Facetime on my new iPhone 11. I'm based in Mumbai - India - and travelled to HK last week. Are you on a phone call with AT&T eSIM or the prepaid foreign physical SIM? iMessage may stop working after setting up an eSIM on iPhones running iOS 17. Turn iMessage and FaceTime back on. Change it if it isn’t. Worked for me 🙂 Mar 19, 2024 · iMessage No Longer Works After SIM Swap and Re-Swap So I used to live in Germany, and while I was over there, I had an iPhone 8. Learn how to set up iMessage on your travel eSIM, keep your main number active, and fix activation issues while abroad. Airalo doesn’t have a phone number so that line can’t register with iMessage/FaceTime. ” iMessage does not update Jul 27, 2025 · Common Symptoms No cellular signal after activation Can’t make or receive calls Mobile data doesn’t work “SIM not provisioned” or “No service” errors SMS and iMessage not working Causes and Fixes eSIM Not Yet Activated by Carrier Installing the eSIM on your device doesn’t always mean it’s ready to go. Not sure what to do about that since I just signed into my iCloud/iMessage in the steps above. This problem often appears after updating to a new iOS or following the activation of iMessage and FaceTime activation when tapping on “Use your Apple ID for iMessage. I have tried turning iMessage off and on again, signing out of my Apple ID and back in, and both steps toether, but iMessage still has the number for my new SIM, which isn't a working phone number. It keeps saying that for hours on end and the shows a message saying that the activation "Failed". ” Sep 25, 2022 · Unable to send SMS messages after changing the sim card I have changes my sim card in iphone 11. Dec 8, 2022 · iMessage stopped working after switching to e-sim Hey. In some cases, after the installation of an eSIM, you can no longer send or receive messages with iMessage or make calls with FaceTime. If iMessage won't activate, a text was not delivered, your iPhone is not receiving texts, iMessage is grayed out, you're getting an "iMessage needs to be enabled to send this message" pop-up, or you're having other iMessage problems, here's the fix. Once I got back home, I switched back to my old sim and iMessage stopped working. Cellular data is set to AT&T eSIM, as is default voice, the physical SIM's number isn't set up for iMessage either. Since switching, I can send SMS texts and receive calls but iMessage is not working. Turn back on, check date and time, make sure location services are on. The carrier must activate it on their network. The problem of iMessage displaying wrong phone number is usually reported by users trying to use iMessage or FaceTime for the first time and by also by those trying to use iMessage after switching to a new phone number. Get expert help with your eSIM and iMessage setup. 6 Posted on Feb 28, 2018 10:15 PM Nov 28, 2023 · Toggle iMessage and FaceTime: Turn off iMessage and FaceTime in Settings, wait a few seconds, and then turn them back on. Mar 31, 2019 · No SIM card was not displayed, so I turned it off again and on. The message costs something, if you have 0 balance, that can be the reason, carrier refuses to send a verification sms to apple. Jul 3, 2019 · Turn iMessage and FaceTime back on. Jan 29, 2014 · But iMessage will only send & receive messages using the "new" phone number on my new SIM. The steps here may help you solve any issues with iMessage since you've recently switched to a new device: If you can't send or receive messages on your iPhone or iPad - Apple Support Jun 30, 2023 · After changing my personal number to eSim, and use dual sim for work phone, my iMessage stopped working for either number. Check out the full article for the details. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages. 1 and I changed my personal number to eSim and add a new secondary number as physical sim. If iMessage isn’t working after switching to an international eSIM, you might be asking, “Why is my iMessage not working?” This article will guide you on how to activate iMessage with an international data-only eSIM, so you can keep chatting seamlessly. Some of these setting seem to contradict what Airelo site says, but iMessage is working. Normal reboot cannot clear it. Check eSIM Activation: Confirm that your eSIM is properly activated and configured. I looked at many posts but am not able to implement the suggested solutions. Turn on iPhone -> Reinsert SIM card -> Turn on iMessage and Facetime This reset everything, completely got rid of the traces of the temporary number, and accepted my ported number as the current number (and available for iMessage/Facetime). I went into settings, messages, send n receive and ticked the number and all good! Mar 23, 2023 · If your number is active with your new Carrier and you are connected to your new Carrier on your iPhone, go to: Settings → Messages → disable iMessages. Please see the following resources for some steps that can help resolve this: Add or remove your phone number in Messages or FaceTime If you get an Hi! I'm having trouble with iMessage and Facetime on my new iPhone 11. Oct 15, 2025 · There is no need to repeatedly turn iMessage off and on. The number in Phone settings is the India number, while the number which iMessage settings show is the Ireland number. Fix: Wait a few minutes after Learn what to do when you can't use iMessage after installing eSIM. Kindly suggest me how i can enable this on iphone Mar 31, 2018 · iMessage not working after SIM Swap / Change This is the craziest problem I have ever encountered. 1 I’m using an iPhone 14 on ios17. The no SIM card message was displayed. If you’ve recently changed SIM cards and your iMessage isn’t working, there are several possible causes. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. Sign out of iMessage (in the Messages settings), restart your phone, and then sign back in using your Apple ID. Apr 23, 2025 · Hi All, It’s my second day with iD mobile and things are not going well. The same works through an android phone. Feb 28, 2018 · I changed my phone number but my iMessage and FaceTime still shows up as my old number how do I change it to my current number I changed my phone number but my iMessage and FaceTime still shows up as my old number how do I change it to my current number iPhone 6, iOS 11. If I'm understanding correctly, you are having some trouble with activating iMessage and FaceTime since porting your phone number to a new carrier. Go to General 5. I tried to change the number but its greyout (no option to select it). Dec 18, 2024 · As soon as iOS 18 debuted, I immediately installed it. the toggle in settings showed that RCS was on but it didn't show that it was enabled in the message box. Turn off your iMessage and face time before proceed. To begin, did you follow the steps in the link below to change your SIM card? Remove or switch the SIM card in your iPhone or iPad Next, what's not working on your Apr 2, 2023 · I recently switched from Verizon to T-Mobile, and got a new sim card for my phone (!0XR). What can I do for this May 15, 2020 · Wondering what to do when iMessage displays the wrong phone number? Several users report that the iMessage app keeps showing their old phone number after they changed or ported their phone number. Nov 28, 2020 · Since porting my mobile number from one provider to another I can’t receive or send texts. Turn on imessage and facetime (Should say waiting for activation underneath) Insert SIM card. If the issue continues after 24 hours, follow these steps: Make sure that your device has the latest version of iOS. Find out why and follow Apple's steps to remove your inactive SIM and reactivate Messages on your iPhone. (One SMS Only) If Jan 6, 2018 · Phone. Nov 21, 2019 · Hello iMessage_issue_after_porting. Oct 29, 2022 · Hello and welcome to Apple Support Communities, lauri248, We understand you're unable to use iMessage after switching your device and your carrier. Turn off phone. Turn off imessage & facetime. If the issue continues after 24 hours, follow these steps: Make sure that your device has the latest version of iOS or Oct 25, 2024 · iMessage and FaceTime are not working after porting my number I have tried all the suggested solutions here — to reset the network settings, turn on and off imsg and facetime, remove sim then turn on and off imsg and facetime, but still imessage and facetime won’t work on my ported number. 2. Go to Settings > Messages>Turn off iMessage. I did toggle iMessage on/off. Then, restart your iPhone and go back and enable iMessages and FaceTime again. Since I returned and put my SIM card back in, it does not allow me to send iMessages and my contacts can’t send me messages. Jul 3, 2025 · Sometimes iMessage gets disabled without you realizing it, especially after iOS updates, SIM card changes, or resetting your settings. When I got the new phone I got a new contract with the same provider but with a new number. iMessage was working fine before and during the trip. vtwlodd w39 rmfg op81m qpz kszipv qqs1 ze 1y4cu jph