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Deskless worker suite. Discover how to retain deskless workers by giving them more control of their careers, helping them create meaningful connections, providing them with opportunities for growth, and prioritizing safety in the workplace. Oracle Workforce Management offers an employee experience that helps you retain your best workers while giving you the agility to keep up with dynamic union, labor, and regulatory compliance rules. Everything – schedules, product details, HR policies – needs to be available in one place. 7 billion people, yet only 1% of software technology spending has gone into software that empowers deskless workers. Oct 1, 2025 · Deskless workers perform their jobs away from a computer. Deskless workers often lack access to purpose-built digital tools, resulting in poor communication, low morale, and increased costs for employers due to AI-powered solutions are reshaping the experience for deskless workers — those in retail, healthcare, manufacturing, and other essential industries who make up over 80% of the global workforce. suite . Jun 5, 2025 · What Is a Deskless Worker? A deskless worker is an employee whose job does not require them to sit at a fixed workstation. Here is how G Suite and its mobile apps facilitate a more engaged and productive deskless workforce. Jul 7, 2022 · The world saw the importance of deskless workers during the pandemic. While gains have been made over the past year, today’s deskless workers are still largely deprived of autonomy, ill equipped to handle increasingly dynamic and complex work environments, and face leadership that continuously prioritizes alternative investment areas. It’s estimated that 80% of the global workforce is deskless and that while 75% of that workforce uses some form of technology in their day-to-day work, more than 60% Oct 2, 2025 · Discover effective strategies to engage and empower your deskless workforce. Water Works . works . Accurately tracking employee presence directly affects productivity, ensures correct wage Deskless workers are often operating in distracting environments and are using their hands to get work done. May 31, 2018 · “Deskless workers” are 80% of the workforce. Frontline workers lack access to critical information Organizations are burning the candle at both ends, struggling to keep up with These deskless and shift workers need a little love to overcome the numerous challenges they face. Apr 16, 2024 · Large global organizations can leverage SAP Deskless Worker Experience add-on by WorkForce Software to effectively communicate across front-line teams and enhance their employees’ experience – specifically designed for their global deskless workforces. Mar 21, 2025 · Deskless workers face unique challenges that can hinder their performance and overall job satisfaction. This distinction is crucial, as pointed out by The Employee App, emphasizing that deskless workers face unique challenges that are distinct from remote employees. Therefore, it is important for HR tech leaders to innovate and expand their product suite to help clients support all workers. Building a rich employee experience can be achieved with a workforce management solution, especially when many deskless or frontline workers are far away from HQ. Deskless workers in these and other industries account for 2. They are commonly employed in industries such as healthcare, retail, manufacturing, construction, transportation, telecommunications May 18, 2022 · Recent shifts toward hybrid and flexible working have opened business leaders’ eyes to the reality of deskless—or office-less—work. Rippl’s 2025 State of the Deskless Workforce report collates key insights and statistics from across the market to shine light on the key workplace barriers that continue to grow the deskless divide for frontline teams. Understanding these obstacles is the first step in developing effective solutions to bring them into the digital age. Service/Task-oriented workers Focus on specific tasks or services, often interacting directly with customers or products. Many of these essential workers were on the front line during the pandemic, and don’t have a remote work option. We surveyed 600 frontline workers from four countries, employed in a range of industries including healthcare, education, retail and more. Connections matter, and deskless employees are at higher risk of disconnection. Unlock growth and retention today! INRY's ServiceNow Kiosk Solution streamlines payroll access for deskless workers with secure, self-service kiosks and multi-lingual support. Invariably their roles are essential to the success of the business. Delivering customer service and ensuring operations and processes run smoothly. Neumarker underlines how deskless workers are often overlooked when it comes to a company’s technology decisions. The workforce changes that were brought about by both the generation shift and the pandemic put a lot of focus on remote and hybrid work, laying out different options mainly for office workers. Deskless worker communication is challenging On the most fundamental level, the reason deskless workers get less company communication is that they’re harder to reach. Deskless workers are frontline, field, or blue-collar workers in non-office settings. Deskless workers encounter many challenges in the contemporary workplace, and navigating these issues presents a considerable hurdle. Dec 1, 2024 · More attention needs to go to “increasing the enjoyment that nurses, teachers, factory workers, and other deskless employees experience at work,” states the report, prepared by BCG’s Deborah Introducing Lark Frontline - the new mobile-only plan designed to empower your dynamic, on-the-go frontline workforce. Every Day, and Everywhere Work Happens Organizations that make employee experience a priority are more resilient because their workforce is engaged, informed, and motivated to bring their best to the job. Jun 15, 2021 · Today, there are 2. . This is where the team lead or manager comes in: they need to develop a sense of community across the team, and ensure workers are given up-to-date May 14, 2025 · 1. Oct 30, 2024 · Recent reports from BCG and UKG show the importance of improving frontline worker experience. Also starting today, Microsoft is offering a 25 percent discount on the Business Productivity Online Suite to customers who purchase it by the end of June 2009. Discover everything you need to know about deskless workforce—its meaning, benefits, challenges, and technology solutions. Apr 12, 2023 · Deskless workers need agile managers Research shows that almost all C-suite executives (99%) think their frontline workers trust them, but only a quarter of workers fully trust their organization to share company news and updates in a clear way. This report will help you identify areas for improvement in enabling and retaining your deskless workforce. Learn more about how Lark Frontline. This is especially critical for deskless workers that operate in mission-critical environments. Oct 6, 2025 · Learn about the F1 and F3 licenses for Microsoft 365 for frontline workers and assigning licenses to the different types of users in your organization. Deskless workers They are not tied to a specific workstation and perform their duties in varying locations, such as on the sales floor, in the field, or on the factory line. Unfortunately, most software designed to keep employees productive is built for employees that work in an office environment with access to a personal computer. Improve talent management and development in the flow of work. Limited access to information One major barrier for deskless workers is limited access to real-time information. It can be hard to justify making the investment. A single administrative panel Apr 3, 2017 · Microsoft is adding new capabilities to one of its cheapest enterprise plans for Office 365, in a push to capture a group of users traditionally underserved by the productivity suite. Alongside streamlined communication, a central hub for your deskless workforce shortens the time between an employee needing information and receiving it. In this blog, we will cover some interesting facts about deskless workers, the challenges that They make up 80% of our global teams – yet the deskless workforce remains to be the undervalued and overlooked majority. they can easily be isolated, frustrated and left out, as they don’t have the same level of day-to-day contact with peers and managers that office-based colleagues enjoy. This survey conducted by TalentCards shines a spotlight on these deskless workers and the state of their training. Dec 23, 2020 · Onsite deskless workers work at primarily one place of business, while offsite deskless workers may travel to various locations to complete their jobs. We're essentially going to have one deskless worker for every eight jobs an employer would like to fill, which is very exciting because this is an undervalued type of work that we are going to have to start to value. 6 days ago · Top 7 training platforms for frontline and deskless workers in 2025. Say goodbye to communication chaos, frustration, and lost productivity with automated tasks, operational insights, and real-time collaboration. May 29, 2025 · Learn how to manage frontline worker devices using Windows devices in Microsoft Intune. Without immediate access to digital tools or communication Jan 8, 2025 · Discover effective strategies to engage deskless workers and boost productivity. worker . Still, employers have a long way to go in empowering their deskless employees for success. The tech world is finally focusing on these deskless workers with an array of mobile apps that assist in scheduling What is a Deskless Worker? A deskless worker is an employee who works in a job that does not require them to be in an office or at a desk. SharePoint Online Deskless . April One of the main challenges for organizations with deskless shift workers is managing time and attendance. 7 billion people. This version is aimed at organizations that just want basic e-mail and document collaboration capability. The reason for this is that the tenant-wide control to enable or disable Microsoft Teams by default does not include Deskless Workers. Dec 1, 2023 · Deskless workers differ from remote workers in a key way. Select the best enrollment option, configure the home screen, and more. Business Productivity Online can be easily integrated with the Active Directory® service, so you can control which services are available via your existing group policies. Frontline workers are a subset of deskless employees who directly serve customers or the public. Boost the deskless worker employee experience Deskless workers require the same digital services as on-site employees – flexible applications, lightning-fast connections, and secure devices. Microsoft said that it has bundled some of its existing online business services into two new packages: a new Business Productivity Online Suite and another called Deskless Worker Suite. 1Operating outside of traditional desk-based office settings—from manufacturing plants Find out more about Taskworld's smart and intuitive solution designed to support deskless workers and help maximize their productivity. Dec 15, 2023 · [MUSIC PLAYING] Muriel Clauson: Imagine today, we have one deskless worker for every two jobs. worked . Illinois Tool Works . * deskless : Exchange Online Deskless . Oracle helps companies like yours address the challenges of deploying a deskless workforce by providing capabilities in the flow of work that deliver what managers and employees value most. Working Mother . Implement mobile-enabled coaching solutions that help managers engage, develop, and support deskless workers. Apr 27, 2009 · The Business Productivity Online Deskless Worker Suite, a low-cost version for occasional users, is also available for purchase. Sep 6, 2023 · Wondering how to communicate better with your deskless workers? Our guide explores the key things you need to do. But what about deskless workers – how have the changes hit these jobs? At Deskless Workers, we realize your employees matter regardless of whether they sit in an office, work remotely, or stand on their feet all day working hard without a desk or computer. Shop Microsoft - TPA-00001 - Microsoft Business Productivity Online Deskless Worker Suite - Subscription License - 1 User - 1 Month - Academic - PC in Enterprise Software Licensing | Enterprise Software Licensing. Learn about their role in operations, benefits, challenges, and how technology supports them. 7 billion deskless workers in the global workforce—many of whom indicate a disconnect due to a growing technology gap, which makes it difficult for employers to communicate with employees and keep their workforce engaged at scale. There is a huge opportunity for frontline heavy industries - with 80% of the global workforce being deskless, increasing these deskless workers' productivity quickly and effectively can lead to happier customers and drive bottomline growth for your business. com. Deskless workers who enjoy their work are 62% less likely to consider a new job than those who don’t. Learn about common deskless workforce communications, why it is critical for deskless teams, and how you can improve communication to streamline your operations. Furthermore, there isn’t always a clear line between investing in deeper outreach to deskless teams and better performance. Sep 29, 2025 · Key Takeaways The BCG Flip Technology report highlights that the digital divide between back office and deskless workers is a key factor driving the deskless labour shortage, as unsuitable technology leads to disengagement and high turnover. This disparity in office vs. Read on to learn what BCG has uncovered about deskless workers here. Companies like Google, Levi, and Citi are hiring new roles to address it. The Deskless Worker Suite will be deployed for 15,000 of GlaxoSmithKline’s employees, and unlike Google Apps, this enables both the full-service Online Services and Deskless Worker Suite to be managed in a central location determined by the company itself. These types of workers can work in a variety of industries, such as retail, food service, manufacturing, healthcare, transportation, and hospitality. , and John Ambrose, goFLUENT President, for an interactive discussion on how to accelerate the skills of frontline and deskless workers with English language training. Comfort Inn Comfort Suites . Yet deskless workers often struggle to balance mounting pressures to provide exceptional customer experiences, meet Mar 29, 2025 · 1 in 4 deskless workers say a lack of purpose-built tech bogs down their everyday processes. At Deskless Workers, we realize your employees matter regardless of whether they sit in an office, work remotely, or stand on their feet all day working hard without a desk or computer. Understanding the deskless workforce 70%-80% of global workforce is deskless1 Deskless workers face unique challenges What is a Deskless Worker? The definition of deskless worker can be termed as when employees do not have a designated office or work space. Find millions of products on Neobits. Deskless workers make up a significant portion of the global workforce, constituting 70%-80% of all workers. By understanding and addressing deskless workers’ needs, organizations have an opportunity to boost retention, employee satisfaction, and overall productivity. Discover the challenges deskless workers face and learn effective solutions to enhance productivity and job satisfaction in your organization. While the latter often operates from home or other locations with the aid of technology, the former might not necessarily use a computer for their job roles. Making up 80% of all workers worldwide, these 2. Empower frontline deskless workers to stay connected and perform at their best with the SAP Deskless Worker Experience add-on by WorkForce Software. Dec 22, 2022 · Find out what a deskless worker is, plus 4 key challenges that these employees will face - and what you can do to help them prosper. Healthcare, retail, hospitality, and transportation are just a few of the possible occupations for these workers. Challenges Discover industry stats as the deskless divide widens for employers with majority frontline workforces - and how to tackle this. Suites : Adobe Creative Suite . suites . The Deskless Worker Takes Center Stage at VISION 2022 – The Experience Conference After two years of hosting virtually, the WorkForce Software team and our extended community of partners, customers, and industry thought leaders came together to participate in VISION 2022: The Experience Conference. Apr 17, 2024 · Large global organizations can leverage SAP Deskless Worker Experience add-on by WorkForce Software to effectively communicate across front-line teams and enhance their employees’ experience – specifically designed for their global deskless workforces. Learn how SMS-based solutions can revolutionize communication in blue-collar industries. Mar 11, 2025 · Deskless Worker An employee who doesn’t work from a desk or in an office setting is called a deskless worker. Business Productivity Online Deskless Worker Suite The Business Productivity Online Deskless Worker Suite is for users who spend 5 to 10 percent or less of their time on a PC and generally share a terminal. Learn who they are, what they do, and more. From communication to inclusion, deskless workers feel left behind. Communication directly from the C-suite matters because 72% of deskless employees say hearing from corporate is important to them (especially when the topic is change management or the company vision), and a lack of communication from leadership translates to a lack of respect for the role deskless workers play in the organization (Baskin, 2012). Those committed to staying in their jobs spend nearly eight hours per week on toilful tasks—offset by 18 hours of joyful work Deskless worker training allows you to easily train workers that are on-the-go and away from traditional desktop devices. May 16, 2018 · This only happened to users with a Microsoft Teams license from the ‘Deskless Worker’ suite, also known as the Kiosk, K1 or F1 SKU. Sep 18, 2025 · What Are Deskless Workers? Deskless workers are employees who carry out their job responsibilities without being tied to a traditional office desk or computer workstation. Examples of deskless workers include manufacturing line workers, retail stock clerks, and mail couriers. Mar 24, 2025 · The challenges of managing a deskless workforce often emanate from a lack of access to company communication information. Unlike office-based employees who rely on computers and desks, deskless workers perform tasks that involve mobility, physical labor, or customer interaction. The Importance of Time and Attendance Management Though often undervalued, time and attendance management is critical for any business. With Exchange online—one of the services from Microsoft Business Productivity Online Deskless Worker Suite—your IT staff retains full control over the services offered to your end users. They frequently work outside of a central office, at client sites, or in the field. Working : Public Works Director . Apr 1, 2010 · Another BPOS version is the Business Productivity Online Deskless Worker Suite. Potential barriers to and solutions for benefits engagement Deskless workers make up a significant portion of the global workforce, constituting 70%-80% of all workers. Today, deskless workers account for an astounding 80% of the total global workforce, or approximately 2. Jill Finlayson: Welcome to The Future of Work Podcast with Berkeley Extension and WorkForce Software's Director, Product Marketing Scott Bamford discusses the best ways to keep all employees productive and connected to the business and engaged even though they may be remote, hybrid or deskless. Oct 29, 2024 · Research suggests the need to tip the balance—increasing the enjoyment that nurses, teachers, factory workers, and other deskless employees experience at work. deskless workers / working . Mar 26, 2025 · Respondents were eligible to participate if they work for organizations that employ both deskless workers and office-based workers, and if deskless workers account for their workforce. This category of workers includes individuals in industries such as healthcare, construction, manufacturing, retail, transportation, hospitality, and field services, where the nature of the job requires mobility, physical Apr 16, 2024 · This proven solution empowers remote, shift-based deskless, and frontline workers at some of the world's largest organizations to communicate and collaborate dynamically in the context of work and remain compliant with policies and regulatory requirements to enhance their employee experience. Apr 3, 2017 · Microsoft is adding new capabilities to one of its cheapest enterprise plans for Office 365, in a push to capture a group of users traditionally underserved by the productivity suite. Lark has a free playbook to help you get started! May 20, 2025 · Discover key challenges faced by deskless employees and improve their communication and engagement. 2 And worryingly, many frontline workers seem just as disconnected from business leaders today. Public Works / SUITE . deskless spending has resulted in deskless workers often feeling disconnected and unimportant to their companies. SUITES . Aug 12, 2025 · Maximise employee engagement using a modern intranet to regularly engage frontline, remote and deskless workers. Managing deskless workers is a whole new ball game these days. Apr 25, 2024 · Emmy-winning NBC journalist and Forbes contributor Jane Hanson, who has written extensively about frontline trends, sits down with Rob Lauber, the former Chief Learning Officer of McDonald’s and Yum! Brands, Inc. People that sit at desks do most of their work from Feb 9, 2023 · Deskless workers make a significant portion of the overall global workforce. They therefore don’t always have the ability or patience to navigate through a complex product. Deskless workers are often away from the office for much or all of their workday and generally required to Jul 8, 2008 · The needs of deskless workers are manifold, and only growing as traditional back-office enterprise software reaches out to the masses of workers traditionally underserved by the ERP and CRM Apr 16, 2024 · Large global organizations can leverage SAP Deskless Worker Experience add-on by WorkForce Software to effectively communicate across front-line teams and enhance their employees’ experience – specifically designed for their global deskless workforces. Deskless workers make up 80% of the global workforce, and yet research has focused largely on their employers, until now. This blog explores how to address these challenges effectively. Apr 16, 2024 · Large global organizations can leverage SAP Deskless Worker Experience add-on by WorkForce Software to effectively communicate across front-line teams and enhance their employees’ experience Mar 16, 2023 · Employees who don’t sit at a desk all day vastly outnumber office workers. Streamline Employee Experience and Enhance Productivity Unlock the full potential of your deskless workforce Deskless worker productivity is critical to your success and profitability, whether you’re in hospitality, retail, grocery, manufacturing, or a warehouse environment. Explore who deskless workers are, learn how to connect with your deskless workforce, and discover company success stories across industries. The Deskless Worker Deskless workers, also known as hourly or shift-based workers, are a vital part of the workforce that can often go unnoticed. Related by string. The critical challenge of retaining deskless workers According to our report, deskless workers have a turnover rate 1. ¹ Operating outside of traditional desk-based office settings—from manufacturing plants to health care facilities, warehouses to retail establishments—these workers are vital to the functioning and success of countless Apr 18, 2024 · The SAP Deskless Worker Experience add-on by WorkForce Software is a game-changer for large organizations looking to enhance employee engagement and collaboration. Jun 25, 2025 · Explore top SharePoint alternatives that empower frontline teams with mobile-first communication tools designed for enhanced productivity. Mar 2, 2009 · The Deskless Worker Suite, including Exchange Online Deskless Worker and SharePoint Online Deskless Worker, will also be available to organizations in the 19 countries. Deskless workers are employees without fixed workstations, crucial in industries like retail and healthcare. Jun 19, 2025 · A recent report, the Deskless Communication Survey by Firstup, reveals significant communication challenges for these workers, highlighting the need for modernized, inclusive strategies that ensure all employees receive relevant, timely and accessible information. Deskless workers are individual who perform critical tasks on the factory floor, the construction site, the hospital ward, deliver our goods, serve us in grocery stores, restaurants, and hotels, and many similar functions. the disconnect raises the potential for inequality and exclusion around … Aug 12, 2025 · Discover how to empower the 80% of the global workforce who are deskless with strategies to boost engagement, productivity, and connection in your organization. Keep reading. 6 times higher than office-based employees. They work across industries such as healthcare, retail, manufacturing, hospitality, construction workers, and According to our Deskless Not Voiceless report, in 2019, just 14% of frontline workers felt connected to their business headquarters – and only 3% to the C-suite. The third and last dimension is customer interaction, which can be high or low. Moreover, deskless workers are often “forgotten” by their employers who tend to be more focused on their deskbound employees. Aug 6, 2021 · And enable employee listening solutions that make it easy for deskless workers to express ideas, opinions, and experiences in a constructive and actionable manner. Mobile-first, microlearning solutions with 95%+ completion rates and offline functionality. Enhance productivity and connection—read the article for actionable insights. 7 billion people can be found working in the field, on the assembly line, behind the wheel, in clothing shops, classrooms, and emergency rooms. Feb 24, 2025 · Understand the critical role of deskless workers in various industries and how to address their specific needs for improved organizational success. 2. They could be delivering a parcel, servicing a machine, or helping a customer find the right Deskless workers constitute a large segment of the global workforce and play critical roles in industries such as health care, retail, construction, transportation, and hospitality. Shop Microsoft - TPA-00001 - Microsoft Business Productivity Online Deskless Worker Suite - Subscription License - 1 User - 1 Month - Academic - PC in Business Software | Enterprise Software Licensing. 13 3a lzna iy3 r8rpp aok va 7yqy 7msi pdorm